Business phones that reach your team on desk, mobile, and web
GKPulseGrid designs, installs, and monitors cloud VoIP phone systems for Canadian businesses so every customer call gets answered — whether your staff are at their desk, on the floor, or out on the road.
Everything in your business communications
We replace aging PBX hardware and copper lines with a cloud-hosted VoIP system that runs your desk phones, a softphone on every laptop, and a mobile app on staff phones from one platform. Calls route through an auto-attendant and hunt groups so the right person picks up, voicemails land in email as audio files, and every call is recorded and reported when you need the record. Because we also build and monitor your network, we tune the switches, QoS, and bandwidth underneath so voice stays clear even when the office is busy on the same connection.
Cloud VoIP platform
Your entire phone system runs from the cloud, so there's no on-site PBX box to fail and no server closet full of aging voice hardware to maintain.
Desk phones & softphones
Physical handsets for front-counter staff and a matching softphone for laptops, so the same extension works whether someone is sitting down or remote.
Mobile app extensions
Staff take and place business calls from their own phone through the mobile app, using the company number instead of their personal one.
Auto-attendant & IVR
A recorded menu greets callers and sends them to sales, support, or a location by pressing a number, so nobody waits on a receptionist to transfer.
Call routing & hunt groups
Incoming calls ring a defined group or roll to the next available person on a schedule, so a busy line never dumps a caller straight to voicemail.
Voicemail-to-email
Missed messages arrive in the inbox as an audio file with a text transcript, so voicemails get read and returned even when someone is away.
What it means for your business
Never miss a customer call
Hunt groups, mobile apps, and after-hours routing mean an inbound call always finds a person or a tracked voicemail instead of ringing out.
One number, three ways to work
Desk, mobile, and web share the same extension and caller ID, so customers reach your business on one line regardless of where staff are.
Voice your network can carry
Because we build and monitor the network too, we set QoS and bandwidth so calls stay clear during busy hours instead of breaking up.
A record when you need one
Call recording and analytics give you the transcript, timeline, and volumes to settle disputes, coach staff, and see which hours get busy.
Built for your operation
Multi-location retail
Route a single published number to whichever store has staff free, and let managers take overflow calls on the mobile app during a rush.
Medical & dental
An auto-attendant handles booking, prescriptions, and billing menus while voicemail-to-email keeps patient callbacks from slipping through the cracks.
Logistics & dispatch
Drivers and dispatchers stay on the same extension from the truck or the desk, and call recording gives you a record of every instruction.
Property management
Tenant and maintenance calls ring a hunt group so an on-call person always answers, and business texting confirms access without personal numbers.
From quote to live
Assess & port planning
We map how calls flow through your business today, count the numbers and extensions you need, and plan the port so you keep your numbers.
Network prep
We check bandwidth, set QoS on the switches, and confirm the connection can carry voice cleanly alongside everyday traffic before a phone ships.
Build & provision
We configure the auto-attendant, hunt groups, voicemail, and recording, then set up desk phones, softphones, and the mobile app for each person.
Cutover & monitoring
We port the numbers, go live on a scheduled window, confirm inbound and outbound calls work, and keep monitoring so issues get caught early.
Works better together
Let's scope your business communications
Tell us about your site and goals. We'll design a system that fits and send a clear, fixed quote — no pressure.